A group of older adults happily socializing

ASHA Report: Focus on Camaraderie & Food to Win Over Residents & Their Families

Assisted living operators looking to improve residents’ perceptions of their communities should focus on improving the sense of camaraderie there, according to a report released Monday by the American Seniors Housing Association and ProMatura Group. “Every company probably does different things to try to make people feel welcome when they move in, but this suggests […]

Strategies to Boost Hospice CAHPS Scores

Strategies to Boost Hospice CAHPS Scores

Profitability is becoming inseparable from quality in today’s health care marketplace. Consequently, strong performance on publicly reported quality and caregiver satisfaction data is becoming increasingly crucial to hospice business performance. Among the most important sources of data is the Consumer Assessment of Healthcare Providers and Systems (CAHPS) survey. Patients and families in increasing numbers are […]

HomeCare 2019 Salary & Benefits Survey: HHA

HomeCare 2019 Salary & Benefits Survey: HHA

HomeCare’s Salary & Benefits survey steps into the business processes and minds of business owners to study trends in salary, hiring and human resource practices. For those on the frontlines of care, it’s important to keep up with the competition. Conducted annually, the survey asks industry leaders for feedback on their practices. We hope the […]

Measure What Matters …

The formation of the Perennial Consortium, a collaboration between Christian Living Communities (Colorado), Juniper Communities (New Jersey), Ohio Living and managed services partner and risk management company AllyAlign Health, is an indication that senior living providers are aware that optimizing chronic care and risk management is essential for their survival and sustainability. The Consortium will […]

Alzheimer’s, Gene Therapy & More: Agenda For “What’s Hot” on May 21

Alzheimer’s, Gene Therapy & More: Agenda For “What’s Hot” on May 21

The gene therapy boom. The frustration of failure after failure in Alzheimer’s disease. The critical interplay between venture firms and “crossover” investors in a volatile, unpredictable macro-environment. The growing need for (and role of) diversity initiatives within the life sciences community—and the personal stories behind them. These are just some of the topics Xconomy will […]

Trends Revealed At Industry Conferences …

We’ve attended several recent senior living conferences and have ongoing conversations with our healthcare partners, specifically related to senior living. Here are some of the key learnings we have gleaned from both, along with the macro trends shaping the industry, and the shift towards alternative housing in lieu of traditional senior living facilities. Brief historical […]

Many Senior Living Providers Focused on Improving Sales Process in 2019

Senior Living Providers Focused on Improving Sales Process in 2019

Senior living providers looking to grow their business this year ought to take a closer look at their sales process. That’s according to new survey data from Enquire Solutions, a Greenwood Village, Colorado-based customer relationship management (CRM) and contact center company focused on senior housing. The latest report includes input from 3,967 senior care locations, […]